Credit Policy

New Accounts must provide a complete credit application form, which can be obtained from head office. Credit facility is subject to approval of credit application. All overdue accounts, which have passed the due date of 14 days, may be automatically frozen until the matter is rectified all first time clients initial orders must be paid in full prior to shipment then credit account will be given once approval has been made. Ownership of all goods supplied remain the property of Finer Embroidery P/L until all amounts are paid in full.

Normal Production Time


2 to 3 working Days
All Products

After approval of artwork or receipt of artwork to printers specification

Screen Printing 7 to 10 working Days
Embroidery 7 to 10 working days
Badges 3 to 4 weeks
Indent orders 12 weeks from sample approval
Urgent Orders

We are happy to accommodate urgent orders but extra expense will be passed on.

Freight Costs

All quotations supplied do not include freight costs these cost will be charged at current freight company's charges unless client supplies own freight account to be used.

Logo Sizes

If the same design or logo is to be used in two different sizes they must be treated as two separate designs. charges will occur for resizing quotation will be given prior. (Cap embroidery max height 60mm).

Number of Colours per Logo

Embroidery 15 Colours
Screen printing 4 Colours (Subject to registration/artwork suitability)
Order Change/Cancellation

No Change or cancellation to orders after production has begun.

Unders & Overs

2% overrun or under run is considered fulfilment of orders, all orders are generally completed to customers needs.


Whilst every effort by suppliers is made to ensure accuracy of colours in their product ranges, dye lot variations may occur in some instances due to the manufacturing process. All product changes made by suppliers are with out notification.


Goods will not be accepted for return unless proper authorisation has been obtained prior to returning. In the case of client error no garments or goods will be refunded if garment or goods have been printed or embroidered. All stock must be returned in original condition.


All prices are subject to 10% GST unless otherwise stated.